Family Plaques & More - Establish Yourself
Frequently Asked Questions
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An email from Shanghai, China


I saw a similar plaque like yours when I visited one of my colleague’s house in Shanghai, China. He’s from Utah and told me that this is very popular especially in Utah. When I decided to give a plaque to my friend in MN, my colleague’s wife helped me find your website and also another alternative website as well. You website is simple, vivid and very user friendly. I guess that’s why I made my choice. I also read the About page, and got very impressed by your story about how you established and expanded the company.

I hope your business will be even more successful and more families are going to enjoy the excellent services that you provide.

Regards,
B. Ma

Breathtaking!


I received the plaque on the day it was scheduled, which is amazing on it's own! But when I opened it up, I must say, it was breathtaking. It's much larger than I thought, which is ok. It's absolutely beautiful. Thank you very much.

Mr. Hanisko

Effortless Purchase


I received my order yesterday, right on time. The plaque I ordered looks beautiful. Thank you so much for an effortless purchase. It has been a pleasure. I will certainly recommend your company to my family and friends and I will be ordering from you again.

C. Elliott

Exceptional Service


I wanted to provide a testimonial for the great work that you do. I ordered two plaques in mid December for Christmas gifts. I contacted The Family Plaque and was provided with answers to my questions in a timely manner. Once I placed the order I could not wait for the two plaques to arrive. They did arrive with plenty of time before Christmas and they were made exceptionally well. My entire family loves them and they have been commenting about them since then. Thank you very much for helping me make lasting memories this past Christmas.

M. Blair
Roseville, Michigan

Happy Bride!


I wanted to thank you for my wonderful plaques. I created the Dyke & Sturgeon plaques as gifts for my parents for my wedding. They loved them! Thank you so very much for your exceptional customer service. The first series of plaques came and had been damaged by shipping; I contacted my customer service rep and the founder of Family Plaque contacted me. She promised to fix the problem in time for my wedding. The new plaques arrived a week early and were gorgeous. Thank you for helping me express my gratitude to my parents!

A. Bullmaster

Impressive Service!


I have been very impressed with your service. You will come highly recommended by me and I will promote your product and website! Thank you very much for all that you have done! You can't find service like this anywhere in today's world.

B. McBeth

Loyal Customer


I would just like to thank you all for your amazing customer service. It seems as of late I have had my fair share of bad customer service and even though it was my mistakes today you all were very willing to work with me to correct my error. This is the second time I have ordered from your site and love seeing people's reaction when they receive this as a gift. Thank you so much again.

Loyal customer.
K. Grant

Order Correction


Wow - not sure how I screwed up my plaque up so badly!!! Thanks for bringing it to my attention - another reason I enjoy doing business with you!! Take care and thanks again!

M. Jensen

Perfect Anniversary Gift!


I have been meaning to contact you for some time to tell you how much I loved the plaque! Thank you so much for your help in selecting colors and shipping information! I really appreciated your help! It made a perfect gift for my parents 50th anniversary! Thanks so much again!

C. Sprague

Terrific Customer Service!


Thank you so much Roxanne! You have been so nice during all of this. It's nice to know that customer service is still a priority...many of the places (especially from online) that I've ordered from seem to not care. I appreciate all of your help. Thank you again.

D. Rogers


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